Excellent service well done.

Good

Van was in excellent condition and drove very well. Any little existing scuffs or scratches were recorded in advance.

Easy to carry out booking and much cheaper than booking direct.

The car rental company instructed us to check the car condition and inform them, but said there was no need to inspect the tires carefully. When we returned the car, a small cut was found on one of the tires. We informed them that we drove only on city roads and highways, where there was no chance for the tire to get cut. Still, the company deducted the repair fee from our deposit. Other companies usually hold a pre-authorization on the deposit, but they directly deducted £200 from our deposit. It feels like they are trying to make extra money through other means. Customer service never replies to emails. The return location is also hard to find.

Terrible company. I booked a car for 9 AM, but due to some delays, I arrived 2 hours and 18 minutes late. They said there were no cars left. Such a big company doesn't even have one automatic car? And their attitude was awful, saying they only hold the car for two hours and after that you're on your own. The staff had a strange accent and gave unclear explanations.

There was a glitch in the system between Qeeg and Enterprise at the time of picking the car up. The counter assistant was very helpful,but it looked like the wrong price on the booking agreement which worried us at the time. We weren't charged anymore which was a relief. We couldn't fault the staff or Qeeg, but the IT system did have a problem.

We are happy with the Qeeg booking, and the fact it was a good price.