Good but difficult

Jeff Z

Australia

Reviewed: Thu, Jan 11, 2024

About Europcar: 6.0 /10

It's been ten days and I still haven't gotten my deposit refund. And The drop off point is difficult to find. We do not know where is the office. The office in The airport is closed when 6 pm.

About QEEQ: 8.0 /10

Reply by Qeeq:
We are very sorry about this misunderstanding. Deposit will be returned after 30 days of your drop off.

Small SUV | Toyota C-HR or similar

5-day rental

Relevant Reviews on Europcar PERTH AIRPORT

Herman Milne

Australia

1 days rental

Reviewed: Sun, Aug 10, 2025

About Europcar: 6.0 /10

Suzanne Clarissa

Australia

1 days rental

Reviewed: Tue, Jul 15, 2025

About Europcar: 10.0 /10

The service was good, but the gas tank wasn't full. They agreed to refund me, but I'm not sure when that will happen.

About QEEQ: 10.0 /10

Australia

1 days rental

Full Size Van | KIA Carnival or similar

Reviewed: Tue, Apr 30, 2019

About Europcar: 7.3 /10

Overall is satisfactory. However, it is better to have staff to cross check the car condition with the customer when pick up in order to avoid any arguments after returned the car. Despite the customer can take photo and report to Europcar by email, face to face witnesses is the most proper way and avoid the conflict of interest.

About QEEQ: 8.0 /10

J.Vidulich

Australia

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Thu, Apr 25, 2019

“Straightforward- except I didn’t get a confirmation email. Had to call Europcar at Perth airport”

About Europcar: 10.0 /10

Yes. I was able to upgrade to an automatic Golf having accidentally booked a manual. I was happy to pay an extra $13 a day for that

About QEEQ: 8.0 /10

Hadn’t used it before m, was happy with it. Straightforward.

A.MOKHTAR

Australia

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Sun, Apr 29, 2018

“Really good service”

About Europcar: 9.8 /10

Like: The staffs are friendly and really helpful. The one who entertain me during the pick up explained everything that I need to know really precise in her own way. The car is really comfortable and in a very god condition.
Dislike: Takes quite some time for the staff to fill up my details during the pick up. It will be easier if I could fill my details like passport number and everything during the booking. So that, the staff just need to double check the details.

Good but difficult

Relevant Reviews on Europcar PERTH AIRPORT

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