ありがとうございました。

Thrift's service is beyond words. They asked me to cancel the contract just because my credit card doesn't have a chip! They recently changed all their card machines and now only accept chipped credit cards. Debit cards with chips don't work, and they don't accept cash. So, I had no choice but to cancel the order and all of Thrift's services. I'll be sure to exclude them from all my future rentals!

Simple process, no pushy insurance sales

El mostrador no tenía personal, el coche no estaba limpio al 100% y no me gustó el manejo, tenía en la suspensión

The staff was very helpful at the counter, even though longer-term rentals are not normal affairs.

easy and straightforward booking

Assistant told us we did not have a zero excess when on later checking we did. Charged us extra which was later refunded by the excellent staff at the returns area