Engine is not good

The service was great, and all the requirements set by the store were met. The downside is that Australia's highway tolls are charged at a daily rate of 17 AUD, which I find unreasonable since you won’t be driving on the highway every day. Another rental company uses a pay-per-use system, charging for each time you use the highway.

The company’s service was fine overall. The only issue was during the return process; our fuel tank was slightly below full. I asked the staff three times if it was okay, and they said it was no problem. However, they still charged us a significantly high fuel fee on our pre-authorized credit card, which was frustrating.

Could you refund to me right away?

All good

Car was great, disappointed that they tried to charge us extra for an extra driver. I've never had that before and if there was going to be an extra charge that should have been transparent either on your site or theirs.

Car was great, disappointed that they tried to charge us extra for an extra driver. I've never had that before and if there was going to be an extra charge that should have been transparent either on your site or theirs.

Thrifty tried to give me a larger car to compensate but there was no way I wanted to drive a larger car in Melbourne - a place I didn't know. I booked the Ford Focus Cabrio as a special treat for my daughter and the Kia Rio wasn't the same. The other car offered was a Suzuki Swift.