Es buen servicio!

Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....

I will never rent from then again , we were second in line and waited over an hour , people were behind us and someone left on break. The man that finally helped us was such a salesman and I had to argue with him to not get insurance for a half hour. He finally gave in and when I returned it I realized the city and my age and zip code were incorrect. He never made a copy of my insurance either . I felt like I was at a used car lot.

We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.

We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.

the car was great, but one cannot pay 6 times the cost of the rental in insurances

When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride