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Obsoletely worst pricing and completely unfair experience.

Reviewed: Tue, Jun 11, 2024
About National: 8.0 /10
Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?
About QEEQ: 8.0 /10
Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?
Compact | Ford Focus or similar

Relevant Reviews on National in United Kingdom

Hamiltion Timothy

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Reviewed: Fri, Jun 13, 2025
About National: 6.0 /10
I booked a gas-powered car, but was given an electric car when picking up. I requested a replacement and waited for over 4 hours to get the gas-powered car. The staff at the store were cooperative, but this is not how things should be handled. The store did not provide any compensation for this.
About QEEQ: 10.0 /10

Jennifer Wood

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Reviewed: Mon, Jun 2, 2025
About National: 6.0 /10
There was a very long wait during pickup, possibly due to understaffing. Fortunately, during the return, there was only a short wait before someone came to inspect the car.
About QEEQ: 8.0 /10

Gerald Gray

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Reviewed: Wed, Sep 11, 2024
About National: 8.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Murphy Bernard

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Reviewed: Thu, Jan 4, 2018
About National: 10.0 /10
A car rental company in the UK
About QEEQ: 10.0 /10

Robin Darwin

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Reviewed: Tue, Nov 14, 2017
About National: 2.0 /10
Various inexplicable additional charges. I had to spend a lot of time appealing and defending my rights after returning home to get the extra charges refunded. If consumers don't investigate carefully, are these charges just going to be taken? Even if a consumer gets their money back, they lose a significant amount of time and energy. How can this loss be compensated?

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