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Obsoletely worst pricing and completely unfair experience.

Reviewed: Tue, Jun 11, 2024
About National: 8.0 /10
Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?
About QEEQ: 8.0 /10
Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?
Compact | Ford Focus or similar

Relevant Reviews on National in United Kingdom

Burke Jacob

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Reviewed: Wed, Oct 17, 2018
About National: 8.0 /10
The second order was placed and the car was picked up quickly.

Sherry Electra

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Reviewed: Thu, Oct 6, 2016
About National: 2.0 /10
Due to not meeting the age requirement for the rented vehicle, the order was unusable. I had to pay separately, and it was very expensive. The car was also small, and couldn't fit all our luggage.

Robin Darwin

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Reviewed: Tue, Nov 14, 2017
About National: 2.0 /10
Various inexplicable additional charges. I had to spend a lot of time appealing and defending my rights after returning home to get the extra charges refunded. If consumers don't investigate carefully, are these charges just going to be taken? Even if a consumer gets their money back, they lose a significant amount of time and energy. How can this loss be compensated?

Mahmoud Bokhary

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Mini Van | Ford Tourneo or similar
Reviewed: Mon, May 6, 2024
“Update rental company details please”
About National: 8.0 /10
National car rentals is now part of enterprise and I didn't know that

W.Al Harthy

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Small SUV | Nissan X-Trail or similar
Reviewed: Sun, Aug 21, 2022
“I did not get the exact car but got a smaller one”
About National: 10.0 /10
I did not get the exact car but got a smaller one. I booked a Nissan X-Trail but was offered the Nissan, Qashqai which is a smaller size, although they offered me a Citron D7 but i refused.
About QEEQ: 9.0 /10
Everything is good

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