CAR RENTAL REVIEWS ON NATIONAL IN LONDON

Very satisfied.

Very satisfied

The actual car model was different.

Excellent

The car had a side pocket full of toe nails in some sort of liquid and looked awful, the booking fellow was a nice helpful person, the car cleaner / service person who was working with him had a bad attitude and was not respectful to the booking agent.

The service is good, there are plenty of staff, and the process is quite fast.

However, they promote insurance and vehicle upgrades and sometimes add services without consulting.

The service attitude was excellent.

Picking up the car was very smooth, no waiting time, everything was fast. The car was quite new and it was a hybrid, which was very fuel-efficient. During this trip, I only refueled once on the last day when I exchanged the car. Quite remarkable.

Very satisfied

The staff were very nice. When a problem with the car was discovered midway, they provided a replacement.

Fairly satisfied, the vehicle condition was good

Highly satisfied

Very satisfied. During pickup, there were multiple car models to choose from. Insurance upgrades were introduced but not forcefully sold. After getting off the shuttle at the rental location, the staff member with a tablet started assisting right at the door without needing to enter the office. After filling out some simple information, I was taken to the parking lot to select a car.

Very satisfied in all aspects.