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Reviewed: Mon, Jan 25, 2016
About Hertz: 10.0 /10
Very convenient, and the customer service was excellent. We picked up the car at Auckland Airport, and the Hertz service counter was immediately to the right as we exited the airport, very close. Our itinerary included a ferry from the North Island to the South Island. After pre-booking and self-service car exchange, we picked up a car directly from the Hertz counter on the South Island. It was very convenient.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz AUCKLAND APT

Theresa Crane

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Reviewed: Fri, Aug 16, 2024
About Hertz: 10.0 /10
The car model was not fixed, which is not very convenient.
About QEEQ: 10.0 /10

Stacey

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Reviewed: Wed, Jan 17, 2018
About Hertz: 10.0 /10
The service was excellent and wonderful.
About QEEQ: 10.0 /10

Alger Constance

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Reviewed: Mon, Aug 1, 2016
About Hertz: 10.0 /10
Communication during car rental was average, but the return process was very good.
About QEEQ: 10.0 /10

Maxwell Carpenter

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Reviewed: Tue, Feb 23, 2016
About Hertz: 4.0 /10
We started queuing at around 6 PM local time and there were only 4 people ahead of us. We didn't get our keys until 8:30. The efficiency is incredibly poor, with each pickup taking about 30 minutes on average. Just one person at the counter, and phone calls and returns also affect the efficiency.
About QEEQ: 8.0 /10

Darren Cox

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Special SUV | Ford Ranger or similar
Reviewed: Thu, Feb 16, 2023
“Great vehicle for family of 4”
About Hertz: 9.0 /10
Picking the vehicle up from Auckland Airport was a little frustrating as the vehicle we hired wasn't ready for collection as it hadn't been cleaned. Required us to stand around and wait patiently whilst this happened. Coming off a 3.5hr flight with 2 kids isn't exactly what you want to do as I had made the booking nearly 4 weeks prior, so the Hertz team had plenty of notice to get the vehicle ready.
About QEEQ: 10.0 /10
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