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Reviewed: Thu, Jul 7, 2016
About AVIS: 4.0 /10
The staff at the Rome airport counter spoke very poor English, hardly understandable. They kept pushing for full insurance, and seemed very displeased when we declined. They gave us a subpar car despite our large luggage. At the parking lot counter, they kept stalling and refusing to change the car, only offering a FIAT500 convertible, which was a struggle to fit our luggage into. I was quite dissatisfied with the service attitude of the Rome airport staff, but to avoid affecting our itinerary, I didn't argue further.

Relevant Reviews on AVIS Leonardo da Vinci International Airport

Crystal Constance

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Reviewed: Thu, Sep 19, 2024
About AVIS: 2.0 /10
Unreasonable extra charges! The car rental company offered the choice to return the car with a full tank or not, but despite refueling to a full tank, we were still charged over 100 euros! Throughout the trip, the fuel we purchased ourselves cost far less than these additional charges. During the return inspection, the engineer confirmed everything was fine but then turned around and deducted money from us, demanding fuel receipts. It’s absurd because self-service fuel stations don’t issue receipts! Honestly, AVIS uses their size to exploit customers. Extremely disappointing!

Ophelia Housman

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Reviewed: Mon, Aug 26, 2019
About AVIS: 6.0 /10
Normal

Violet Trollpoe

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Full Size | Chevrolet Malibu or similar
Reviewed: Wed, Nov 13, 2019
About AVIS: 2.0 /10
Very dissatisfied. The original vehicle was unavailable, and I had to either downgrade, pay more for an upgrade, or cancel the order.

Cleveland Daisy

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Reviewed: Wed, Apr 12, 2017
About AVIS: 2.0 /10
Initially, it was agreed to return the car with a full tank. However, upon arrival, they required an empty tank and charged 67 euros for fuel. The staff was inefficient and kept chatting, taking an hour to complete a single process.

Suzanne Clarissa

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Reviewed: Tue, Dec 5, 2017
About AVIS: 10.0 /10
Avis is considered a high-end rental company, there’s nothing to criticize.
About QEEQ: 10.0 /10

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