Great attitude, and the rental process was really fast.

Arrived in San Francisco at 9 AM, hardly any queue. Alamo still tried to upsell insurance, but once I clarified that I had already bought it through Zuzuche, they didn't push further.

I returned the car on time in the morning and had my boarding pass at 8:07 AM, but later they charged me more than $23, claiming I returned the car late in the afternoon at 6 PM. I wasn't even in the US at that time. Did your employees use the car and charge it to me? There's been no further response. Very disappointed!

Using a self-service machine to print the pick-up slip is convenient and fast with no queues.

There are few rental locations, but it's sufficient. In the USA, renting a car is a must because taxis are too expensive.