I added an accidental insurance for $8.99 per day. Since the staff helped upgrade the vehicle model, it was worth it overall. I didn't opt for the fuel package or toll pass.

Overall satisfactory, but the sales representative was not aware that we had already purchased full insurance through QEEQ and still tried hard to sell us additional insurance, even asking the platform staff to call him! Luckily, I firmly explained that we already had full insurance, which was not visible in their system, and the sales representative relented. At the car lot, you can choose your vehicle yourself, though it may not be the exact model you had in mind; it will be from the same series. We ended up with a Nissan mid-sized car, which performed well and was easy to drive!

Very thorough in checking documents, so the process was not fast. I was asked if I wanted insurance that included towing fees, but I insisted and they eventually dropped it. Returning the car was very convenient; after a quick round outside, I just handed over the keys, got the receipt, and left.

Extremely satisfied

The car was in very good condition, with only 6,000 miles when I got it. I drove over 2,000 miles in two weeks with no issues. With a 3.6L engine, the fuel consumption was 24 miles per gallon, and with California's average of $4 per gallon, it was very economical. The car was very clean, having just been washed when I picked it up, with water droplets still on the surface. At the rental office, the staff tried hard to upsell me to a large Lincoln SUV, claiming it was an upgrade, but it would have cost an extra $20 per day. I didn't fall for their sweet talk and stuck to the model I had booked. It was very spacious and comfortable. In summary: Stick to what's right, not what's expensive :) Dollar didn't offer a full-tank return option, which was not ideal.