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Live chat Email us Service Code: 3138157171
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Reviewed: Sat, Aug 6, 2016
About GREEN MOTION: 4.0 /10
At the car rental counter, they told me the trunk of the originally booked Tiguan was small and suggested I get a CRV diesel instead as it had a larger trunk and was more fuel-efficient. They mentioned there was a brand-new car available, so I paid an extra 300 pounds to switch. However, when I went to the parking lot to pick up the car, they said there were no CRVs left and gave me a Volvo V70 that had already been driven over 20,000 km. Being away from home and short on time, I decided to go with it. Overall, it was just okay, maybe that's typical for a small company.
About QEEQ: 10.0 /10

Relevant Reviews on GREEN MOTION London Heathrow Airport

Hilary Walker

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Reviewed: Wed, May 30, 2018
About GREEN MOTION: 6.0 /10
Queued for nearly half an hour. They strongly pushed insurance on us. Since it was our first time driving in the UK, we were a bit worried, so we ended up paying more than three times the price for it... Later, we realized it was completely unnecessary, as UK drivers are very courteous. Just be careful and you really don't need the insurance.

Dwight Bauer

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Reviewed: Sun, Jul 8, 2018
About GREEN MOTION: 2.0 /10
This is a fraudulent company that extorts money. When returning the car, they nitpicked to find damage that was not visible at all and insisted there was damage. Do not choose this company! They charge a deposit of over £1200 when renting, and then shamelessly deduct over £600 upon return. Other renters returning cars simultaneously were also charged. But because they were rushing for flights and were abroad, they all endured it. Fellow countrymen, do not rent from this company, they specifically target Chinese people. Scammers!

Harry Dorothy

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Reviewed: Wed, Jun 13, 2018
About GREEN MOTION: 2.0 /10
I waited in line for almost two and a half hours, and then the process took another two hours. They asked all sorts of personal questions, like my job and home address, which I've never experienced in all my years of renting cars. The efficiency was low, and they even told me to inspect the car by myself. They said if there's an issue, come back to me. It was really frustrating.

R.Dixon

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Mini | Fiat 500 or similar
Reviewed: Wed, Aug 7, 2019
“Great experience but ask the right questions and check the small print. As with all life!!!”
About GREEN MOTION: 8.7 /10
We were running late and needed to contact Green motion. They did not answer their phone or respond to emails. In the end we were able to contact Easyrent cars and both Lisa and Tania were amazing. I suggest you get additional staff to answer the phone to avoid unnecessary anxiety of there are mishaps with collection. When we did arrive, the staff at Greemotion were amazing, and there is no way they could have answered the phone as they were way too busy.
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
Reviewed: Wed, Jan 30, 2019
“Slow”
About GREEN MOTION: 7.7 /10
Allow extra time to pick up your vehicle the office is tiny and busy. I had to wait outside when I first got there as it was jam packed. You when have to walk to the other side of the hotel to collect your car.
About QEEQ: 10.0 /10

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