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Live chat Email us Service Code: 5576286268
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The booking experience was simple and straight forward.

Reviewed: Tue, May 21, 2019
About Firefly: 6.3 /10
The car was dirty and full of dints and scratches to the bodywork. The inside was well worn. The Firefly desk was closed and we had to use the Hertz desk. The Firefly cars were parked at the back of the car rental car park and as stated our car was dirty. It definitely gave the impression that Firefly used the old Hertz fleet.
About QEEQ: 10.0 /10
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Economy | Ford Fiesta or similar

Relevant Reviews on Firefly in Italy

Geoffrey Fanny

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Reviewed: Mon, Jul 4, 2016
About Firefly: 4.0 /10

Jan

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Economy | Opel Corsa or similar
Reviewed: Sat, Nov 23, 2019
About Firefly: 7.7 /10
they advised me to park the car in private parking only, that was a very good advice.
About QEEQ: 10.0 /10
very responsive with the questions I had, much appreciated.

M.Atkinson

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Full-Size | Ford Fusion or similar
Reviewed: Wed, Oct 9, 2019
About Firefly: 5.0 /10
I got from the UK to Italy in the same time it took to collect the car. 2 hours for collection is unacceptable. Also I booked a full size car and got a Nissan Juke which I do not class as a full size vehicle. Could not be bothered to raise given it took 2 hours to get in the first place.
About QEEQ: 7.0 /10

J.Ankersmit

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Full-Size | Ford Fusion or similar
Reviewed: Sat, Aug 17, 2019
“Bad start but good finish”
About Firefly: 7.7 /10
Ordered a full size car, got a 1 litre engine vehicle and that replaced the car that was faulty. Stereo was smashed and media unit not switching on. First car done nearly 100,000 miles. Do not use firefly!
About QEEQ: 8.0 /10

B.Wheeler

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Full-Size | Ford Fusion or similar
Reviewed: Mon, Jul 22, 2019
“I felt like I was being conned by the Car Rental company”
About Firefly: 4.7 /10
I pre-booked and pre-paid for a mid size car (Ford Fusion)a number of months in advance and was told when I arrived that you only had a compact car available (VW Polo). This car would not fit my family and suit cases, so I had to argue with your representative for 15 minutes before finally getting a Renault Captur. It caused a lot of stress and resulted in a bad start to my holiday

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