MILAN MALPENSA AIRPORT CAR RENTAL REVIEWS

Really happy with the overall experience.

Great service!

The blond guy who helped us was awesome—straightforward, no nonsense, and didn’t try to upsell anything. Really great service.

Service quality was excellent.

Super satisfied with the whole experience.

Pretty good overall, but picking up the car felt like a bit of a mystery box—you don’t really know what you’ll get.

The car was in great condition and the staff were really professional.

The service felt really perfunctory, like they were just going through the motions.

Really smooth, hassle-free experience overall.

Super friendly staff and really efficient service.

Pickup service was great and there was no hard selling at all. When returning the car, since I’d bought the full insurance from the rental company, in theory I could’ve just dropped it off without any staff inspection. But the staff still insisted we line up and wait for a quick check. Pickup and return share the same service counter, so the whole process was a bit slow.

Service was great, no hidden charges, everything was explained very clearly.

They did try to upsell a bit, but once I said no they didn’t push it. Got a free upgrade to an SUV, so overall the experience was pretty good.

Overall pretty good, no major issues at all.

Pickup was really smooth and professional, and the guy who handled my return was super friendly. The car already had over 80,000 km on it, but it ran perfectly for 11 days with zero issues and was very easy to drive. Overall, I’m really satisfied.

Pretty good overall.

Their attitude was really nice.

Everything was great

Great service and no hard selling.

The car was pretty new, only about 5,000 km on it. Pickup and drop-off were self-service and super straightforward—just hand the keys back to the staff and you’re done. The only downside is the small car felt a bit unstable at higher speeds on the highway, so I didn’t dare drive too fast.