There was a one-hour delay during car pickup, but fortunately, it didn't affect much. The car was in good condition, and the procedures were simple. On the last day, the tire had a slow leak. QEEQ customer service was very proactive in providing assistance, but the road assistance service in Germany was disappointing and very slow to respond. Both pickup and drop-off were at Frankfurt International Airport Terminal 2.

Clearly explained about the insurance, no hidden traps. They gave us a Ford Escape, which was an upgrade.

We chose Hertz because it was a family trip and we had kids with us, so we always rent an 8-seater from them. This time, the car was in excellent condition, and the built-in navigation system was very useful. It was a very satisfying trip.