At Madrid Airport, all the car rental companies are located together, but both when picking up and dropping off the car, only the Europcar counter had a crowd, while the other counters had barely anyone. This really shows how good their car conditions and service are. When picking up the car, the counter was staffed by a lovely lady who spoke excellent English and was incredibly patient. She helped us choose the right car based on our needs and even recommended a car that had only 4,000 kilometers on it. Although we upgraded the car on site and paid extra, the overall service experience was amazing and definitely worth recommending.

Easy booking process and quick return.

The car rental company is very easy to find. It's located at the T1 entrance. In the morning, you can return the car in the parking lot and directly proceed to the airport service area to complete the necessary formalities.

Standardized management

El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...