Satisfied

Average

We requested to use UnionPay but the charge was still in the local currency. They pushed for insurance, which is more expensive there, but it can be less hassle in case of an incident. The car was relatively new and in good condition. Inexplicably, an additional amount of about ten Australian dollars was charged to my credit card three days later. I asked for an explanation but received no reply.

The location of this branch is easy to find, just a one-minute walk from the airport exit. The staff were friendly and recommended upgrading the car and insurance. Since it was my first time driving a right-hand drive in Melbourne, I decided to be cautious. Both picking up and returning the car were very convenient, especially the return process, possibly because I bought full insurance. I will consider this company again next time. Great service.

They will hard sale for their own insurance.

Very good responding.