Long wait times, difficult to find the location, and even though I filled up the tank at a nearby gas station, due to navigation issues, I had to circle the terminal twice. When returning the car they insisted the tank wasn't full, which seems impossible.

Counter staff gave helpful local advice on pickup . Exceptional help at drop off after I left something in the car leading to successful recovery of the item. By far my best car hire experience.

Good selection of rental opportunities and great to be able to arrange insurance options with no pressure sales at pickup

They did not have the car on site at the pickup time and told me I would need to wait an hour. This is a common thing for them, according to reviews. They have me the wrong car, a tiny little car, instead of what I booked. They wanted me to sign the 'no visible damage' report without seeing the car, which I refused - which was good because it did have visible damage. There was garbage inside the car under the seat. They would not accept my visa card as payment for the deposit. They did not honor the zero dollar deductible I already paid for with my voucher and instead made it $300. In total, a terrible rental experience.

That was so long ago I don't remember.

Le personnel de Toronto n’est pas bilingues et nous a pas laisser le choix du véhicule qui restait à disposition alors que la réservation datais du mois d’avril et nous a offert en contrepartie le plein d’essence qui était en réalité vide . Donc très mécontent même si le véhicule était p’us Grand mais surtout plus bas . Mes reins s’en rappelles encore . Donc non !!!

素敵な車をレンタルできました。

何の問題もなく予約から受け取り、返却まで できました。 又、利用します！