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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Ulysses Terry

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Reviewed: Wed, Jan 29, 2014
About Alamo: 10.0 /10
The front desk staff had an excellent attitude, patiently answering our questions and bringing a warm, welcoming feel to our travel-weary selves. After picking up the car, we were pleasantly surprised to find multiple vehicles to choose from! We quickly chose an almost-new Volkswagen Tiguan with only 700+ miles driven! The car ran smoothly throughout our trip, leading to a very pleasant rental experience!
About QEEQ: 10.0 /10

Adair Jonson

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Reviewed: Sun, Nov 9, 2014
About Alamo: 10.0 /10
Simple process and good service.
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Thu, Aug 11, 2016
About Alamo: 10.0 /10
There is a shuttle bus, and it takes about 15 minutes to get there.
About QEEQ: 10.0 /10

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Full Size Van | Ford Transit 15 Seats or similar
Reviewed: Wed, Mar 6, 2024
About Alamo: 8.0 /10
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About QEEQ: 10.0 /10

M.FUKUI

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Intermediate | Hyundai Elantra or similar
Reviewed: Sat, Jun 22, 2019
“Comfortable experience!”
About Alamo: 10.0 /10
They are so nice and kind for me. I had no problems even though this was firsthand time to rental car in U.S.
About QEEQ: 10.0 /10
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