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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Tyrone Kelsen

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Reviewed: Fri, Mar 7, 2025
About Alamo: 10.0 /10
Alamo is a well-established company that operates efficiently. They only ask once if you need additional insurance, and if you say no, they won't push it further.
About QEEQ: 10.0 /10

Xavier Sweet

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Reviewed: Fri, Oct 21, 2016
About Alamo: 8.0 /10
When driving out of town, I noticed a strange noise from the car. I contacted the company, and they provided a car replacement option. Although I didn't need to use it, I felt their service was good. The pick-up and drop-off procedures were also simple.
About QEEQ: 8.0 /10

Rodney Raman

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Reviewed: Tue, Nov 22, 2016
About Alamo: 6.0 /10
You need to take a shuttle bus from the airport, and there are no clear signs at the airport stop, making it easy to miss. They pushed full insurance at an extra $15 per day. There are many car models to choose from. There were a lot of people picking up cars, so you have to queue. Overall, it was pretty good as I've used Alamo before and am familiar with their process. My previous records were also available.

Kirk North

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Reviewed: Sun, Oct 22, 2017
About Alamo: 10.0 /10
This was my second time renting from Alamo at San Francisco Airport. Since there were many people handling rental procedures when I arrived, I tried the self-service option. Just follow the instructions on the screen and input the required information step by step.
About QEEQ: 10.0 /10

Wanda Copperfield

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Reviewed: Wed, Jan 13, 2016
About Alamo: 6.0 /10
Convenient shuttle service, the process from registration, payment to car pickup was simple. However, the lack of Chinese service slightly reduced the overall quality. I noticed that quite a few Chinese people rent cars, so I suggest that Zuzuche recommend Alamo to set up a Chinese service counter or increase Chinese contracts, which would make it perfect.
About QEEQ: 10.0 /10

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