Service was satisfactory, and staff were friendly. However, there was no advance notice about the fine for late returns.

Extremely poor experience. Budget replaced our car with a Kia, which broke down the next day! I had to pay for roadside assistance out of my own pocket! It's ridiculous. The insurance provided by Zuzuche was completely useless because it was from a domestic company and didn't work in the US. Make sure to check the car's condition carefully when choosing. Don't accept cars with high mileage. I will continue to file complaints and welcome any advice from those with similar experiences.

The car was too old, the brake pedal too hard, and there was noise from the brake pads or brake axle.

Good counter service but vehicle not where it was supposed to be and when found it needed refuelling which was disappointing as we wanted to get away whilst still light. Overall delay about 20 minutes but staff were helpful throughout.

Easy to book and price drop kicked in to reduce the overall cost. Website is easy to use.

They don’t have the truck.They give me a mini van instead. Not very happy. The car was bumped and have noise when I driving or turning.