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Search for Yes Rentals Car Rentals in Auckland

excellent customer service, affordable but time consuming

Reviewed: Thu, May 23, 2019
About Yes Rentals: 8.7 /10
The pick up location was not clear in the instruction email. A picture of the location or map of how to get there would be perfect as Auckland is a small airport it had two pick up zones for taxi vans and regular pick up. The customer service rep didn't speak fluent english but luckily for us we spoke Chinese, so we got a long just fine. Yes Rentals is located approx. 10 min drive from the airport. It is time consuming if you're in a tight schedule, 10-15 mins pick up time, 5-10 min admin work, then dropping the vehicle off and travelling back to the airport again. However, if you're not a hurry and you're looking for cheap rental prices then I highly recommend Yes Rentals.
About QEEQ: 10.0 /10
Toyota Camry image
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Full Size | Toyota Camry or similar

Relevant Reviews on Yes Rentals Yes Rentals Auckland

Werner Bloomer

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Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Jun 21, 2018
About Yes Rentals: 10.0 /10
Timely communication and shuttle service to and from the airport.
About QEEQ: 10.0 /10

S.Williams

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Economy | Mazda 2 or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Jul 1, 2020
“Excellent customer service and a good value vehicle”
About Yes Rentals: 8.0 /10
Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
About QEEQ: 10.0 /10
Very easy but a small problem as advised confirmation would take 1 - 3 days. this was quickly rectified by the very helpful staff member who answered my call and sent links to alter booking. excellent service from this individual

I.lama

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Economy | Mazda 2 or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Nov 18, 2019
“Not happy”
About Yes Rentals: 6.0 /10
The car condition was very poor. The reverse camera didn't work properly. Gear wasn't very smooth. Although car was clean inside it had bad smell. Havent refund my deposit yet.
About QEEQ: 8.0 /10

R.Hutton

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Intermediate | Toyota Corolla or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Aug 20, 2019
“Excellent value.”
About Yes Rentals: 9.3 /10
It would have been much easier if I got the email 3 weeks before about pick up & drop off as I was overseas staying where there was no email or printer.
About QEEQ: 10.0 /10
Wrong address for drop off.

V.Sharma

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Full Size Van | Toyota Alphard 7 Guaranteed model
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, May 5, 2019
“Book only if you have plenty of time in hand - off-site from airport and short staffed”
About Yes Rentals: 6.0 /10
One staff member managing the complete business. Plan for at least an hour for the drop because the same person maybe out for pickup that time. I had to wait very long during drop off. Also make sure each and every mark/scratch is captured. Overall not recommended
About QEEQ: 7.0 /10

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