Overall, the experience was very good.

The car pickup process went smoothly. We also rented a child seat and tire chains. However, when picking up the car, the staff mentioned it had a full tank, but it actually only had 3/4 of a tank. Additionally, while skiing in Chamonix, it started snowing, and we discovered the tire chains provided by the store were too small and couldn't be put on. Unfortunately, we had to waste half a day waiting for the snow on the ground to melt before heading out.

The service attitude is excellent, almost no waiting in line.

The service staff at AVIS in France were very enthusiastic. They loaned me a brand-new Mercedes. The Mercedes there performs better than the same class in China because it uses diesel, which is available at all French gas stations. The return location is at the airport. Renting and returning at different locations costs the same.

The car was not the Fiat 500 i expected but a nice opel corsa, very clean and new. The pick up counter was a bit hard to find we search then ask to the information desk. The counter ladies was very nice, she welcome us with a big smile and a little joke, explanation was clear and quick. Same service at drop off. That make all the difference and let us a good memories. Thanks