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Live chat Email us Service Code: 3165250122
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Reviewed: Tue, Jul 22, 2014
About Caro: 10.0 /10
The service was great, but when returning the car, the specified spot was Terminal 1, Bus Stop 29, which was nowhere to be found. There were only stops 1-24. I had to ask many people, none of whom knew either. It took over an hour and numerous international calls to finally reach someone. Even the car rental return center at Frankfurt Airport was easier to find. If there is no return location at the airport, it is suggested to choose a more easily accessible location. Returning the car in Stockholm was much easier; there was a fixed location. However, the navigation couldn’t find this spot, and I had to ask many people to find it when picking up the car as well.

Relevant Reviews on Caro in Germany

Yves DeQuincey

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Reviewed: Tue, Jun 10, 2014
About Caro: 10.0 /10
Very enthusiastic service. They even helped set up the car's navigation system. The car was in excellent condition, having only driven about 3700 kilometers when we picked it up.
About QEEQ: 10.0 /10

Ogden Bill

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Reviewed: Mon, Jul 28, 2014
About Caro: 4.0 /10
As an international car rental company, their service should be more global. Their only response to customer requests is: NO, which is very frustrating. They lack empathy and understanding. If someone was alone in a foreign country and everyone just said NO to them, how would that person feel?

Dave Will

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Reviewed: Wed, Oct 8, 2014
About Caro: 10.0 /10
The service of CARO car rental company is quite good, but I couldn't find it immediately after leaving the airport and had to wait for 45 minutes to find it. (Waited at the wrong location; the specified P20 parking lot is very large and the order did not provide clear instructions.)
About QEEQ: 10.0 /10

Nora Violet

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Reviewed: Sun, Oct 12, 2014
About Caro: 10.0 /10
Arrived early and called CARO, someone arrived to pick us up. The staff were very helpful during the rental process, and the return took less than 5 minutes.
About QEEQ: 10.0 /10

Donald Dickens

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Reviewed: Wed, Oct 22, 2014
About Caro: 10.0 /10
The offered vehicles are relatively new, the procedures are fast, and the staff is very friendly. Returning the car is also very convenient. The owner is friendly and straightforward. Minor scratches are covered by insurance, so there's no personal cost.
About QEEQ: 10.0 /10

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