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Live chat Email us Service Code: 8986787170
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Reviewed: Tue, Jul 22, 2014
About Caro: 10.0 /10
The service was great, but when returning the car, the specified spot was Terminal 1, Bus Stop 29, which was nowhere to be found. There were only stops 1-24. I had to ask many people, none of whom knew either. It took over an hour and numerous international calls to finally reach someone. Even the car rental return center at Frankfurt Airport was easier to find. If there is no return location at the airport, it is suggested to choose a more easily accessible location. Returning the car in Stockholm was much easier; there was a fixed location. However, the navigation couldn’t find this spot, and I had to ask many people to find it when picking up the car as well.

Relevant Reviews on Caro in Germany

Ted Margery

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Reviewed: Mon, May 22, 2017
About Caro: 8.0 /10
The car pick-up process went smoothly, but returning the car was a bit complicated. The reason was that the pick-up location employee gave the wrong address for the drop-off location, wasting half a day and adding over 500 kilometers. Overall, it was fine.

Venus Wells

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Reviewed: Tue, Feb 6, 2018
About Caro: 6.0 /10
Not enough staff at the reception; if there are more than two customers, there's a wait.
About QEEQ: 10.0 /10

Antonia Susanna

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Reviewed: Thu, Jul 27, 2017
About Caro: 10.0 /10
The young staff were very friendly, but the older staff were a bit indifferent.
About QEEQ: 10.0 /10

Fanny Nell

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Reviewed: Wed, Dec 4, 2013
About Caro: 10.0 /10
Their service is impeccable. When we exited the airport, there was someone holding a sign with my name on it waiting to pick us up, which made us feel very welcomed. The person who picked us up was an elderly man, with limited English, but he patiently communicated with us until we understood everything. The car was almost new, and driving it was an excellent experience! When we returned, someone picked us up again. This time, the elderly man didn't speak any English. We just asked 'OK?' and he responded 'OK!' and we were on our way. Haha. Very good experience.
About QEEQ: 10.0 /10

Blanche Richard

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Reviewed: Sat, Feb 20, 2016
About Caro: 8.0 /10
Everything satisfied
About QEEQ: 8.0 /10

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