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Live chat Email us Service Code: 9740587314
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Reviewed: Thu, Feb 14, 2019
About Hertz: 8.0 /10
The car condition was okay, and the return process was very convenient. You basically need to do a quick check and you're free to go. However, the pickup and drop-off locations from QEEQ were very unclear. Nobody could accurately tell me the exact location. I suggest adding pictures and more detailed instructions. Additionally, regarding local traffic fines, I recommend that QEEQ provides assistance or directly handles these. This is one of the most important services from an agent. QEEQ is essentially an agent or intermediary, but many things I had to handle directly with third parties. I signed the contract with QEEQ, so I feel like QEEQ is trying to avoid responsibility.

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The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
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