Interrent / Goldcar in Menorca provide the worst pick-up and drop-off experience I've ever been made to suffer. Ever... Out of date and confusing signing makes you spend 30min in the airport before you find where the shuttle is. That is followed by 2 hours of queues under the sun with third-world services before you can pick up your car. And that is culminated with a drop-off that included about an hour wait for the shuttle. Worst experience ever... Never again Interrent. Never again Goldcar.

The car was just what was needed for the couple of days I was in Las Palmas. The whole experience was good, except for the fact that the insurance cost (80 EUR or a 900 EUR deposit) and the fuel deposit (another 80 EUR) was hidden until I arrived to pick the car up. Not the most unreasonable pricing, but disliked the underhanded way it seemed to be hidden until I had little choice but to pay it. Would have been much happy had it been included in the original cost when booking online.

It was demanded that I pay an extra €20 on collection because I picked up in terminal, tried very strongly to sell me extra insurance that I did not need !

Rude customer service, very high deposit, airport service charge suppose to be included but I have to pay extra at the desk. Also have to pay for a petrol 126 euro and after couple of days refund if full when return. Very disappointed! I will Never use again this company!

Like: The car I ended up renting was a completely different car from the one I rented and so my price ended up more than double of what I payed through the website ... that said, I fell in love with Fiat 500 convertible.. I found parking everywhere I needed it. And I loved driving in the mountains with the roof of!!
Dislike: The massive attempt to make me buy more insurance and I felt pressured into upgrading to a different car.