Interrent / Goldcar in Menorca provide the worst pick-up and drop-off experience I've ever been made to suffer. Ever... Out of date and confusing signing makes you spend 30min in the airport before you find where the shuttle is. That is followed by 2 hours of queues under the sun with third-world services before you can pick up your car. And that is culminated with a drop-off that included about an hour wait for the shuttle. Worst experience ever... Never again Interrent. Never again Goldcar.

Awful experience avoid this company. I thought we were having airport pick up after scanning all small print we’re lead to believe other wise but when we arrived had to get a bus with 5 bags and a toddler was a nightmare. Then the rude lady behind the desk wanted us to leave a €1400 deposit!!! And she said it takes up to a month to get it back once we return the car. Also wanted €50 deposit for petrol which I’ve never experienced. We complained and she said she won’t give us the car. We were being very civil but she was saying we were shouting which was absurd. They are a complete scam. there’s so many hidden costs involved AVOID AND NEVER EVER AGAIN!!

Expected to get the car st the airport had to wait a long time for the bus

About the car: The car was in very poor general condition, noisy, noisy steering wheel, the rear bumper was previously damaged, terrible sound system ... About Drop-Off: It was my first time at Girona airport. When I arrived to leave the car, I made a mistake when entering the wrong building, where I immediately drove the car to the exit. What was my fright when I discovered that I should park the car and walk to the terminal to pay for the ticket so I could leave the building. Terrible, but could be the worst. After wasting enough time to do it just to leave the place, when I had hit the parking barrier again, the barrier just did not recognize my paid ticket! It was getting late to go on my flight. I asked someone to help me through the barrier phone. I waited 10 minutes until a man appeared on a bicycle, he tried to make my ticket work for a few minutes, it did not work, and he took my ticket and the bike and disappeared. I waited more than 15 minutes, alone in the barrier, and at this point I was very late. So I parked the car in the 14D space and ran to the InterRrent counter to leave the car key. The guy who gave me the keys two days before was there. I explained what happened and the guys at the accountant told me to go back and take the car and go down to the right building. Same??? After this adventure I ran to the plane where I was the last one to enter before the doors closed. I've traveled around the world for the past 15 years, and it was my worst experience with a rental car.

Very good.

Car was totaly different from what I asked. The location of the car in the park was different from what they told me. Terrible.