Interrent Bilbao Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Osborn Nico(l)

Spain

Reviewed: Wed, Feb 27, 2019

About Interrent: 2.0 /10

Instead of a pre-authorization, they charged directly. The reserved car was not available at pickup, and they didn't inform us that the upgrade would cost extra. The charges were unclear and no receipt was given for the card payment. Both the rental company and the third-party platform are pushing the responsibility onto each other, and the complaint is still being processed.

1 days rental

Relevant Reviews on Interrent in Spain

c.harrison

Spain

6-day rental

Mini | Fiat 500 or similar

Reviewed: Mon, Nov 21, 2022

“Hassle free”

About Interrent: 9.0 /10

Super easy and no hassle

About QEEQ: 10.0 /10

Brilliant site ,will use again

Spain

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Aug 1, 2019

“Not as good as expected”

About Interrent: 5.0 /10

Goldcar was the company. Service at the rental place was very poor with a very long wait time. Not enough staff available to discuss prior damage to the car and basic instructions.

About QEEQ: 8.0 /10

C.Bliss

Spain

1 days rental

Economy | Ford Fiesta or similar

Interrent

Ibiza

Spain

Reviewed: Wed, Jun 5, 2019

About Interrent: 9.0 /10

The customer service on picking up was excellent but unfortunately in less than 24 hours there was am emergency with our mom back home so had to fly back asap. I dropped the car at the level car park I picked up and the guy wasn't very helpful just kept telling me I had to take to 4th floor I tried to explain it was an emergency and we had a flight to get. Attitude wasn't very good at all

About QEEQ: 10.0 /10

Spain

1 days rental

Compact | Volkswagen Golf or similar

Interrent

Barcelona Airport(BCN)

Barcelona

Spain

Reviewed: Mon, May 13, 2019

“L'hôtesse a forcé la prise du assurance en nous faisant peur (jugement et menaces) Plus jamais !”

About Interrent: 2.0 /10

Dans l'incompréhension complète qu'une entreprise puisse pousser ses hôtesses menacent les clients pour leur faire peur et les forcer à prendre l'assurance. "Il vous arrivera forcément quelque-chose" "Vous êtes complètement irresponsable, vous avez un bébé quand-même". Interrent, vous ne nous conterez plus jamais parmi vos clients et sachez que notre expérience aura de la portée.

About QEEQ: 8.0 /10

Efficace, merci pour le service. Je vous suggère tout de même de retirer les loueurs de voiture irrespectueux de leurs clients.