Friendly

Off-airport location so you need to call upon arrival and get picked up. Information was provided at booking, and good instructions were provided when I called. Pick-up was quick and efficient. The only issue I had was that they just tell you to return the car with however much fuel is in it when you pick up. I'd prefer to start with a full tank as it's difficult to determine exactly how much fuel was used.

The car wasn't the size we ordered but that was OK the car was flithy it hadn't been cleaned since the previous hirers there was a lot of scratches and a serious bump on the wheel which I don't think had been inspected

Got an upgrade on vehicle size at no extra charge. First ever experience to require proof of car insurance since I did not want to buy their coverage!

All was good

Staff were friendly and proficient, although understaffed at counter resulting in a long wait after an already long day.

Worked well.