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Live chat Email us Service Code: 8165876312
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Easy and fast

Reviewed: Sat, Jul 27, 2019
About Routes: 6.0 /10
Almost everything was ok, except after we drop-off the car we received an email charging us more money because the mileage... So, we had to call them and ask for the inconvenience. Our car details included almost 1200km per day, thing that we didn't do at all. After talk with 2 employees of Routes they told us that was a mistake and we don't have to pay more. But that's not good, try to make people to pay more, and for sure some people does for not having problems. But make a mistake lying to the customer it's not fair at all. We finished quite unhappy because of that.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Penny Senior

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Reviewed: Tue, May 13, 2025
About Routes: 10.0 /10
Good.
About QEEQ: 10.0 /10

Elma Ferdinand

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Reviewed: Wed, Feb 5, 2020
About Routes: 10.0 /10
The staff are efficient and courteous. However, the pickup location for the shuttle has changed. Now it's at the international departure shuttle waiting area, no need to go underground.
About QEEQ: 10.0 /10

B.Allai

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Medium SUV | Jeep Cherokee or similar
Reviewed: Mon, Apr 13, 2020
“not happy with Routes but happy with QEEQ customer service and ease of use”
About Routes: 5.0 /10
took them 40 minutes to pick me up from the airport. they were very busy, subsequently, the car I received was not properly cleaned. to the point that a hair brush and medicine from previous renter was still in the car...
About QEEQ: 10.0 /10

Dutchman

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Medium SUV | Jeep Wrangler or similar
Reviewed: Tue, Sep 17, 2019
“Great experience and Price”
About Routes: 10.0 /10
Almost new Vehicle (3800 KM) Pick up was easy and fast. Drop off was great too, had to wait a little for the Airport shuttle due to the high volume of people dropping of Vehicles at the same time. Did not create any issues for us since we had plenty of time to catch our flight home.
About QEEQ: 10.0 /10
Great Booking Platform, Price protection safe us money, nice IOS App, will use this platform again.

P.Beak

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Pick up and drop off very slow and directions confusing.”
About Routes: 8.0 /10
Car was excellent
About QEEQ: 10.0 /10

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