DO NOT USE THESE SCAMMERS!! Definitely NOT OK rentacars . On arrival had a choice of paying another 280 euros which I would not see back for scratch guarantee or pay 1200 euro deposit which they would the subtract back any costs of any damage. Definitely did not trust this so elected for the flat 280 euros. Nobody came out to check over the car (scratches, damage) before we drove off. Was led to believe that there would be no extra cost. The car provided had an intermittent steering pump failure - tried calling their offices with no reply.

Misleading and threatening insurance upsell

Viel zu lange Wartezeiten bei der Abholung (2,5 Stunden). Dazu müsste ich auch noch zusätzliche Kosten begleichen, da mein Vater das Auto mit seiner Kreditkarte gebucht hatte und ich als Fahrerin eingetragen war. Auf Grund der Wartezeiten bei der Abholung (bei anderen Kunden mehr als 5 Stunden) würde ich hier meinen Mietwagen hier nicht mehr holen !!! Ansonsten war alles im Ordnung, Rückgabe und Shuttle zum Flughafen gingen problemlos.

Car was excellent. Very dissapointed with counter service, waited long and was "forced" to buy additional insurance despite explained that I had full covered insurance.

Booking platform was great, will use again

Do not go with ok rent a car! They tried to say I put a tiny scratch on vehicle underneath bumper. I did not do this but as it wasn’t marked on car when I took it out I couldn’t prove it. They were rude and aggressive and no one was willing to talk to me about a resolution. I’m now having to go through a lengthy insurance claim because they wouldn’t let me leave without paying a ridiculous fine and admin charge. The said scratch was less than 5cm and not noticeable to the eye, just a bit rough when touched. DO NOT USE!