The registration process was easy, but had to wait nearly 2 hours to get the car after completing the paperwork.

Excellent!

Renting and returning the car was easy, especially the return process, just hand over the keys and you're done.

This was my first time using this company. It was economical and practical with good service. There was no unnecessary upselling of insurance, and they recommended a toll pass, which you could choose to use or not. The service was quite good.

The front desk agent Kate was friendly, efficient and thorough. The staff in the pickup / drop off zone were excellent as well. The only thing that made my trip a little less enjoyable was the flat tire, which I changed myself and my trip was cut short because I didn’t trust driving on a spare. So I had to return from 2 hours away and missed out on my Mount Ranier excursion. The staff are all excellent t in Customer service. However the tires on my rental were bald, please put more effort into making sure your customers are travelling in safety.