Good rental company good cars

The service attitude of this company is good. They respond to confirmation emails about documents very quickly and clearly, unlike another company that is vague and bureaucratic. The company might be smaller with fewer staff, so you may have to wait a long time for both picking up and returning the car. The vehicle inspection is very thorough, even the smallest scratches on the wheel hub are recorded. So, if others rent from this company, it's best to get full insurance; otherwise, you might easily get charged. I booked an economy automatic car, but ended up with a luxurious Mercedes B180. Apparently, this is common in the UK because there are few economy automatic cars, so upgrades are frequent. The drive was smooth, and even though I didn't refill the fuel, they just charged me the difference at a rate of 1.2, which is reasonable since outside fuel prices are usually between 1.3-1.4 (the car runs on diesel). However, they don't offer a free shuttle from the airport to the pickup location. The single trip fare of 4.5 pounds is expensive and inconvenient. Overall, I am quite satisfied. The service is very enthusiastic.

Pick up location requires a bus to be taken and they charge you £6 per person one way!

I wasn’t happy with the attempt to upsell me when I picked up the vehicle - I can only think the staff must be on significant commission if they achieve this. Only glad I picked it up, not feeling my sharpest after a long haul flight. Otherwise excellent.

All very easy

Scammers. Ripped us off by only accepting our credit card to pay the deposit IF we paid an EXTRA £117 fee for 'insurance' which we did not need (i prepurchased extra insurance with easyrentcars website). Also requesting over £75 for excess mileage now 46 days after we already returned the car. Will never hire with them again, and recommend that no one else does either. They seem cheap because they rip you off in other ways. Avoid at all costs.