There was only one person handling the paperwork at the counter. They were very thorough, but increasing efficiency a bit would make it perfect.

The rental process is very convenient. Just provide the order, driver's license, and translation, and it's quickly processed. When picking up the car, they directly tell you the location, and you go there yourself, completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.

The car condition is a bit worse than big companies like Avis, but it's cheaper and the store is close to our chosen hotel. If you sign for a full-tank return, make sure to fill it up before returning, otherwise, their fuel charge is more than triple the gas station price! It's outrageous!

Super quick and easy process

Very good

Na

Na