The rental and return process was very quick, and the staff even said not to worry about small scratches when returning the car. They were so generous. Renting a car in the US is incredibly convenient.

Getting the car through a self-service machine was very quick. During the trip, the car prompted for an oil change, and we easily swapped it for another one at a different location. Alamo staff were very nice and the process was quick. When returning the car, the staff just asked if everything was okay. After confirming, we left the keys and received the bill, which was very fast. Highly commendable.

Everything was great, nothing to complain about.

We were assisted by an enthusiastic and humorous African-American lady. She only briefly mentioned additional insurance, and when we declined, she did not push further or show any dissatisfaction. Overall, the evaluation of Alamo is very high.

I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.