No one answered the service hotline. I arrived at the airport wanting to pick up the car but couldn't get in touch with them.

Easy pick up and drop off. Good customer service and car was in good condition and very tidy. Highly recommended.

Easy booking procedure, competitive rates and no hassle or fuss. Highly recommended.

A little difficult to find the outlet as the communication was 'in terminal'. In fact the outlet is outside the terminal. I have also given the feedback that the deodorizer that they use in the cars (I tried 2 of their cars) is really unpleasant and foul smelling. Suggest switching brands.

Easy to use.

All the staff were friendly and helpful. Enjoyed talking to ladies on the way in and out.

Great value for Money.

Ace rental car pick at Wellington Airport not easy to find as not sign posted. On arrival car was not ready and was very dirty inside and out. Previous customers belongings still in the car. While waiting the staff had to clean the vehicle. Vehicle not up to standard with a lot of dents and scratches all over the paint work. Brakes were squeaky and back passenger doors were faulty and hard to open and close. Acceleration very slow at take off and brakes not up standard. In a place like Wellington that is very hilly brakes need to be perfect.Vehicle in bad condition and i would probably have second thoughts about hiring from ACE again.