Terrible experience

The staff was very friendly and the price was great! Location was close to all the other rental car facilities that are off airport. Shuttle arrived quickly to take us to the location. And return to the airport was quick and smooth. Shuttle was there immediately to take us back to the airport. Easy rent cars ap is AMAZING!

EASYRENTCARS is amazing. I will never rent a car without the ap again. I have used this ap once a month if not more, and have never been disappointed. I used it to rent a van in Las Vegas and several times in the Tampa Orlando airports.The prices are real and unbeatable. Definitely use this ap if you are renting a car!!!

Routes? Who is Routes? They were no shows at the airport and couldn't be reached by phone (and somehow expected me to pay for the booking regardless!). Scam artists

My only complaint is that we had an early flight. The location was supposed to open at 6:00 am and the shuttle to the airport was supposed to leave at 6:05. They did not even open their gate/door until 6:10. It may not seem like a lot of time, but when you are trying to make a flight, it could potentially make you miss your flight.

Routes was am excellent rental car company

Like: Service staff was great, car upgrade was good, thank god for GPS for finding our way to and from the office location, shuttle driver back to the airport was outstanding
Dislike: confusion on airport pickup, no indication that we had to call for a shuttle. could use more staff at the desk to expedite pickup and dropoff