There was clearly an orange car, but they insisted it was dirty. When I went back to take a photo to prove it was clean, they called security through the intercom to stop me. I was already sitting in the car, and they said I could upgrade and switch cars. If the car was sterile, why switch after I’ve already sat in it and then give it to someone else? That's so irresponsible and sloppy.

Fast and convenient, great service attitude with smiles

Good

Rented from Alamo twice; they don't add extra insurance or anything. I think they're good.

もう少し日本語がわかるスタッフがいると助かります。

現地でも日本での予約内容が確実に明示される様にして頂けると安心して旅行が過ごせます。