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Live chat Email us Service Code: 7434433132
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Long wait at counter but eventually had a very nice car

Reviewed: Thu, May 30, 2019
About Budget: 8.3 /10
Arrived at counter at 11.20pm and kept waiting until 12.30am as there weren't enough staff available for the number of collections (Avis & Budget). There was no option to check in using a kiosk machine. After complaining about the long wait I did receive an upgrade in car class.
About QEEQ: 8.0 /10
Luxury | Audi A6 or similar

Relevant Reviews on Budget in Spain

Brook Horace

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Reviewed: Tue, Oct 15, 2024
About Budget: 10.0 /10
No hard sell on insurance, and the staff had a great attitude.
About QEEQ: 10.0 /10

Riva Walkley

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Reviewed: Fri, Jun 28, 2024
About Budget: 10.0 /10
Quite satisfied; no upselling of insurance.
About QEEQ: 10.0 /10

Salome Wheeler

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Reviewed: Tue, Jun 4, 2019
About Budget: 2.0 /10

Lena Bryce

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Reviewed: Sat, Jun 6, 2020
About Budget: 10.0 /10
My bag was stolen while handling the rental procedures at the airport location. There were no cameras.
About QEEQ: 8.0 /10

Henry Reed

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Reviewed: Thu, Apr 18, 2019
About Budget: 8.0 /10
Everything went smoothly with the rental and return. There are two issues to note: 1. The map indication for the Budget rental location in Madrid is incorrect. There is no rental point in the city center, only at the train station. Fortunately, I confirmed this a day in advance. Also, during the rental process, the car rental staff will inform you that the driving license translation provided by QEEQ is not legal in Spain. They can still rent to you, but if any issues arise, the police will treat it as driving without a license.

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