Relatively reliable.

Extremely satisfied! Due to heavy snowfall, we couldn't pick up the car in the city center on time. The rental agency in the city center flexibly arranged for us to pick up the car at the airport. Although there was no car available at the airport, they still made an effort to find a solution for us.

I am very satisfied with the service.

The staff was very friendly and had a great attitude.

1. We booked a 5-seater Land Cruiser on the QEEQ website, but the actual store only had a 2-seater Cruiser, which couldn't accommodate our group of four. We then switched to an XC70 model, but due to either unclear communication from the staff or our misunderstanding, we thought the 938 NOK fee was the total cost, but it was actually an additional charge. 2. On the return day, due to unavoidable circumstances (ferry from Reine to Bodo was canceled due to strong winds), we had to drive back the same way we came from Lofoten Islands. Although we tried our best to return on time, the 8-hour delay resulted in an extra day's rental fee. It is unreasonable to make us bear this cost.