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Reviewed: Sat, Feb 18, 2017
About Hertz: 2.0 /10
They didn't provide the reserved car and didn't offer a free upgrade to an equivalent or better car. Various upselling of additional services, which is related to the sales point and the staff, not the company itself. The location was Melbourne Airport.

Relevant Reviews on Hertz MELBOURNE APT

Georgia Stuart

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Reviewed: Wed, Sep 12, 2018
About Hertz: 2.0 /10
The parking lot did not indicate the exit direction, and there were no signs, which caused me to go the wrong way and the car roof got scratched. The staff were rude.

Jason Burne-Jones

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Reviewed: Sun, Jan 13, 2019
About Hertz: 10.0 /10
The service was good and very friendly.
About QEEQ: 10.0 /10

Cliff Connie

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Reviewed: Thu, May 3, 2018
About Hertz: 6.0 /10
The staff at the counter were evidently not familiar with the business processes. Despite not many people in line, it took three hours of waiting at the counter.
About QEEQ: 10.0 /10

Alger Constance

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Reviewed: Thu, Jan 3, 2019
About Hertz: 2.0 /10
We wanted to change the return location last minute and tried to contact the rental company. Unfortunately, no one answered the phone or was at the store. Even the customer service hotline was unresponsive, which was really frustrating.

Sunil Agarwal

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Economy | Suzuki Swift or similar
Reviewed: Mon, Jan 6, 2020
“Awesome....”
About Hertz: 10.0 /10
The car offered to us was really comfortable and made our entire trip really memorable
About QEEQ: 10.0 /10

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