The attitude was very poor. They did not have the automatic car we reserved, only a manual one. I booked the car six months in advance. They were unapologetic about the lack of cars. We waited for three hours, and they still couldn't confirm if a car was available. Very disappointing.

Pretty good

After getting off the plane, I had to wait almost an hour to complete the paperwork and get the car. I had already reserved a child seat online, but the rental company didn’t prepare it. When I went to pick up the car, I had to wait another half an hour for the seat. Finally, they gave me the seat, but they didn’t help with installation and there were no instructions provided.

I cannot get a hold of anybody at the Alamo Rental Desk at Fraport! Money was taken from my bank account for a "late return" of the rental car, even though it was returned on time, but since there was nobody there we had to drop the key in the "key drop". I will continue trying to call cause I need that money back. Thanks Jannick

Not enough counter staff and had to wait too long.