Overall alright, but they kept trying to upsell.

The wait time to pick up the car was too long; it took an hour and twenty minutes. The rental company could easily increase staff to handle orders. After spending nearly thirty hours traveling from China to Boston Airport, standing in line for over an hour to get the car was quite an experience, especially with my child waiting alongside me.

There were quite a few people when I rented the car, so I waited for a bit. Returning the car was very quick and the service was warm.

I don't understand why I was charged an extra $39.85 at the end.

So havia um funcionario no balcão de atendimento para atender a todos