Easirent Drivalia Car Hire Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Cyril Marcus

United Kingdom

Reviewed: Fri, Sep 8, 2017

About Easirent: 4.0 /10

The car model availability was random. I wanted to rent a Ford Focus but it was always unavailable. There were very few automatic cars. I ended up with a Korean car, a SsangYong. The first one had a side door that couldn't be opened from the inside. The second one was an old, beat-up piece of junk. Finally, I got another SsangYong which was just okay.

Easirent

Heathrow Airport(LHR)

London

United Kingdom

1 days rental

Relevant Reviews on Easirent Drivalia Car Hire

Carl Hobbes

United Kingdom

1 days rental

Easirent

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Thu, Sep 20, 2018

About Easirent: 2.0 /10

It took over an hour to complete the paperwork. Terrible service. I booked an SUV but got a station wagon instead. If I had known, I would have booked the station wagon from the start, since it's cheaper. They charged £120 for a second driver. When I wanted to cancel, they told me it was fine and that I would get a refund, but I never received it.

Vic Ezekiel

United Kingdom

1 days rental

Easirent

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Sat, Aug 25, 2018

About Easirent: 6.0 /10

Arrived at the store at 9:30 PM. The first floor was empty, and I only found an A4 paper directing me to the second floor after looking around. The process took about 15 minutes; the guy was wearing headphones, so he was slow. The store is entirely staffed by Indians, who are not very efficient. Returned the car at 5 PM. The whole process took 50 minutes because all the staff were busy. Unlike big companies like Hertz, they took a long time to check the car.