The condition of the car was excellent, very clean, and there were no hidden charges. Extremely satisfied.

The front desk staff's English was very poor, making communication difficult

I was lucky when picking up the car as there was no line, but the staff had a very cold attitude. She handed me a form to sign without any explanation. I had to ask her everything and even the location of the pickup area was only clarified after I insisted on asking.

The rental company is Eurocar, and the staff are quite nice. However, they didn't anticipate that registering for a charging app would be difficult for foreigners. They didn't inform us in advance and didn't provide multiple app options. The two official apps they recommended could not be registered.

The store service is quite good, but the parking lot signage could be more obvious!