Terrible experience! Did I smash their car? Charging me 1500 for a car wash? Next time I might as well remove some hidden parts to make up for the penalty they imposed on me.

Very satisfied.

Very satisfied

Misleading pick up information. As I’d prepaid and given all pre booking information to Avis it states go to the desk marked pre booked give your card and license and pick up your keys not waiting. This not true. At the desk there’s a queue and they ask if anyone is a preferred customer, I said I was but they said not and get back in the queue which then took me about 25 mins

No, all fairly clear

Some damages on the vehicle needed to be remarked before leaving pick-up - should have been marked and told at the pick-up not needing reporting from the renter

Generally it's easy to book and the prices are great!! As a first timer renter there was quite a lot to read/get used to, but in my opinion nothing to remove and the next time it will go a lot faster to book