The service was great, they only promoted necessary add-ons and communicated efficiently without wasting time. The car return process was smooth with a simple inspection, no unnecessary nitpicking, very straightforward.

The car pickup was convenient, but there was a bit of a line.

Our flight is late and we arrived at 23:45. No one was waiting for us to rent us a car. My husband was sleeping on the bench in the airport. I with kids took a taxi to the camping for 120 euro. It was totally impossible to contact nobody in order to ask to stay till we come (for fee).

Provide more collaborative service between the car orders and car rental companies.