I had already informed the rental company that I did not need any insurance, yet they forcibly added PAI/PEC. Additionally, they charged two deposits of $200 each, totaling $400, but the rental paperwork only shows a deposit of $200. However, my credit card records indicate two $200 charges. When returning the car, I was told the deposit authorization would be released on the same day, but it's already been two days and it hasn't been lifted yet. I hope QEEQ can help coordinate the refund of the deposit.

The introduction was professional, clear, and concise, without any upselling.

Very satisfied.

I wanted to rent a high-end car like the Chrysler 300C, but I got a Buick LaCrosse instead. That aside, the trunk couldn't be locked, and it could still be opened even when the car was locked, which made me nervous for more than ten days. Another disappointment was that, just like with domestic rental companies, there was no windshield washer fluid! Thankfully, I didn't encounter bad weather; otherwise, I don’t know what I would have done.

The car was very new, only 6000 miles on it. Although they suggested switching to an SUV, they didn't push when I declined. Returning the car was very convenient, with a shuttle bus taking us to the terminal.