They keep pushing insurance sales and claim that the insurance you purchased domestically is unreliable. They also recommend paying extra for a better car model. Just stick to your original plan and options and ignore their suggestions. The car had many scratches, probably because I didn't buy their insurance, and they didn't confirm the vehicle's condition or exterior with me. The car's exterior was also not cleaned properly.

Apart from the car pickup, everything else was acceptable.

Very good, straightforward process

Unjustified charges, they overcharged an extra day and also added a fee for different drop-off location. After a complaint, they refunded over 50 euros, but it still wasn't enough.

Overall very satisfied. Just a bit of a long wait in line at the store.