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Search for Dollar Car Rentals in London

Not happy with Thrifty staff

Reviewed: Tue, Jun 4, 2019
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About QEEQ: 10.0 /10
BMW 5 Series image
Dollar
London
United Kingdom
Luxury | BMW 5 Series or similar

Relevant Reviews on Dollar in United Kingdom

Miles Judson

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Dollar
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Fri, Sep 20, 2019
About Dollar: 2.0 /10

Sibyl Occam

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Nov 21, 2014
About Dollar: 10.0 /10
Efficient and high-quality service. I originally booked a small Ford but was upgraded to a Mercedes for free. Drove nearly 2000 kilometers and the fuel cost was even lower than in my country...
About QEEQ: 10.0 /10

R Helsby

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Economy | Ford Fiesta or similar
Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sun, Aug 4, 2019
“Mostly good, just pickup time and long processing time let the experience down”
About Dollar: 8.3 /10
45mins is too long to wait to pick up the car. Not enough staff and the process takes too long. It needs to be streamlined. I emailed on 20th July to get drop off instructions to Gatwick. No reply still after 10 days. Online instructions do not give details of what hours shuttle is available
About QEEQ: 10.0 /10

D.Reid

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Compact | Hyundai i30 or similar
Dollar
London Stansted Airport(STN)
London
United Kingdom
Reviewed: Thu, Jul 4, 2019
“Too small and no alternative available”
About Dollar: 5.3 /10
Waited over 30 minutes to be picked up and taken to the off airport Thrifty rental offices. When inspecting the vehicle we were told that we had to take this specific vehicle as that was the only one available! We stated that it was too small, impractical and not as described. We were informed that this was the only vehicle available and that there were no alternatives. The offices were away from the airport in an industrial area so we had no option to choose another car rental agency. The car was not suitable as it had too little boot space for two normal sized suitcases. The only way we could fit our luggage in was to collapse the rear seats leaving our valuables exposed and meant that we couldn't fit passengers in the rear. Had to make the best of a bad situation as we were left with no option. Not the outcome we were hoping for.
About QEEQ: 10.0 /10
Straight forward and easy booking process.

happy lady oap..age 71

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Compact | Volkswagen Golf or similar
Dollar
Inverness
United Kingdom
Reviewed: Sat, Jun 15, 2019
“Got an upgrade to a BMW...”
About Dollar: 10.0 /10
Great service..upgrade to BMW..very helpful staff..we had a borrowed child seat booster ..staff helped fit it ..great guy..
About QEEQ: 10.0 /10
Great price

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