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Live chat Email us Service Code: 7163041219
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Not happy with Thrifty staff

Reviewed: Tue, Jun 4, 2019
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About QEEQ: 10.0 /10
Luxury | BMW 5 Series or similar

Relevant Reviews on Dollar in United Kingdom

Jay Maud

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Reviewed: Sat, Nov 9, 2019
About Dollar: 2.0 /10
There were only two or three staff members, the process was complicated, and I had to wait more than an hour to get the car. I reserved a BMW 5 Series Touring but was given a Land Rover Discovery Sport, which is a completely different model.

Troy Nick

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Reviewed: Mon, Jul 16, 2018
About Dollar: 8.0 /10
The company arranged a car to pick us up and take us to their office. When we arrived at the airport parking lot after our flight, the car was already full. The driver politely asked us to wait a moment while he dropped off the other passengers and then came back for us. We waited about 40 minutes before the car returned to take us to the rental company. We waited about 10 minutes at the counter and another 10 minutes for the paperwork. The whole process was very courteous.
About QEEQ: 10.0 /10

Josephine Chaucer

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Reviewed: Thu, Aug 23, 2018
About Dollar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Beverly Locke

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Reviewed: Fri, Oct 3, 2014
About Dollar: 8.0 /10
Good attitude. Mitsubishi.
About QEEQ: 8.0 /10

R.Walker

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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Reviewed: Wed, Sep 4, 2019
“No drama or hassle, would definitely use again.”
About Dollar: 10.0 /10
Staff were very helpful and friendly. The car was clean and the condition was excellent.
About QEEQ: 10.0 /10
Brilliant service! Easy online booking, we received the confirmation email straight away. Prompt response to queries.

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