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They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.

Reviewed: Tue, Jun 4, 2019
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

p.linney

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Mar 8, 2020
“Great Value, Newer Car, Nice Staff”
About Routes: 10.0 /10
it would be nice to have a faster check in system I will have all my details written out but would be nice to have a quicker arrive and go system,

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jun 10, 2019
“Scammed.”
About Routes: 8.0 /10
The car size I reserved was not available and I had no choice but to be "upgraded " to a much larger vehicle. It was extremely difficult for my 86 year old mother to get in and out of the larger vehicle that I didn't want in the first place. Also the vehicle only had 1/2 a tank of gas. And when I called to determine if I should bring it back with 1/2 a tank I was told to look at the contract which showed a full tank, so I was cheated out of 40 dollars in gas. I told the drop off employee who tried but couldn't refund the 40 dollars because the rental was prepaid. I pretty irritated about that. Also was told that every toll booth I paid cash had to be documented with time an date and amount paid so I could prove I paid the tolls in case the rental company tried to charge me for skipping tolls because I didn't buy their over priced Eazy pass.
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M.Bingham

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Economy | Kia Rio or similar
Reviewed: Tue, Jun 4, 2019
“Good”
About Routes: 9.7 /10
Car was great
About QEEQ: 10.0 /10

H.Poon

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, May 10, 2019
“Bad for Routes”
About Routes: 4.3 /10
Very bad! The car I pick up the fuel are not full and I needed to return as the fuel I pick up. But no one can fill the fuel as you needed but only full fuel. So the only way you do is only fuel up more. So they can earn such money. I hate ROUTES.

E.Gonzalez

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Economy | Toyota Yaris or similar
Reviewed: Sat, Apr 20, 2019
“Great tool”
About Routes: 9.3 /10
great service, very fast, got an upgraded car . Very happy
About QEEQ: 10.0 /10
Everything fine and smooth

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