Car was much smaller than expected.

Car was great, however we found the waiting time at the desk was quite long. Also when we reached the car, I noticed the car was short of ad blue, so we had to wait longer again. On returning, there was a lady waiting to take the keys from us who was very friendly. All in all it was an excellent experience

Great value, great app.

Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful

Hoping we can get a refund for the additional charges we incurred not mentioned in the booking

Gold car are the worst company I’ve used. Having been going to the same destination for 30 years, I’ve never experienced any one as rude as Lorenzo at Goldcar. Despite informing him I already have insurance, he called me a liar and insisted I paid extra (which I didn’t of course). Avoid this company like the plague, they are just after your money. A good 1.5 hours of our holiday was wasted speaking to this rude little man.

Easy to find , quick and nice staff. For all those people having problems with extra charges etc : READ TERMS AND COND carefully , everything is in there, you MUST choose FULL/FULL option otherwise you will pay a lot for full , also all additional charges , you can avoid them by paying little bit more at start .

Easy to book , but read everything carefully . For all those people having problems with extra charges etc : READ TERMS AND COND carefully , everything is in there, you MUST choose FULL/FULL option otherwise you will pay a lot for full , also all additional charges , you can avoid them by paying little bit more at start . It is cheap option to book by this site but make sure you choose full/full and buy additional cover which is cheap as well .