The store is convenient to locate. Returning the car was especially easy, just handed over the keys and that's it. However, the car model I reserved did not match the one I received; the actual vehicle was a Ford. Additionally, I had booked a compact SUV expecting unrestricted routes, but when I got the car, I was informed that I couldn't go to Deer Garden Heights and Paradise Road, which disrupted my plans.

After picking up my luggage, the rental car store was right next to me. The staff checked my driver's license and verification documents, filled out some information, and gave me the keys. Exit through Gate 5 to find the parking lot, and the location provided by the staff made it easy to locate the car. The new car was clean, comfortable, and in excellent condition. When returning the car, simply park it, hand the key back at the store counter, and answer whether the tank is full. That’s it.

There was hardly any wait at the counter, and the service was excellent!

The car rented from Ezi was in average condition. It had already driven over 140,000 kilometers when I picked it up. The air conditioning was poor, but luckily, it's not too hot in New Zealand during summer. After a few days, the cigarette lighter charging function also broke and couldn't charge anything!

Both pickup and return are self-service, and no one inspects the car upon return. It’s very fast and convenient. The store's location is also very prominent, right next to the baggage claim area at Christchurch Airport. My only minor complaint is that the store pushes various services aggressively. I ended up renting snow chains due to their persistent selling but didn't use them at all.